Terms of Service

1. Acceptance of Terms

By accessing or using our website, you agree to be bound by these Terms of Service and all applicable laws. If you do not agree with any part of these terms, please don't use our service.

2. Use of the Website

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws
• Attempt to gain unauthorized access to any part of the website
• Transmit any harmful code or malware
• Impersonate Not My Memories or any of our team
• Upload photos of people without their permission

3. Product Information and Pricing

We strive to provide accurate product information and pricing. In the event of an error, we reserve the right to correct it and to cancel any orders placed at an incorrect price.

4. Ordering and Payment

By placing an order you are making an offer to purchase. We reserve the right to refuse or cancel any order. Payment is taken at the time of ordering. We accept major credit cards and popular digital wallets.

5. Our Content & Yours

Every album is fiction — the scenes depicted never happened and are created for entertainment. You confirm you have the right to use the photos you upload, and you grant us permission to use them to create your album. The artwork and characters in our marketing remain ours.

6. Shipping and Delivery

Shipping costs and delivery times vary by location and method. We are not responsible for delays caused by customs or other factors outside our control.

7. Returns and Refunds

Because each album is made to order, we have a specific return policy depending on whether your book has shipped. Please review our Refund Policy to see if you're eligible.

8. Privacy

Your use of our website is also governed by our Privacy Policy. Please review it to understand how we handle your data.

9. Limitation of Liability

Not My Memories shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from your use of our services.

10. Changes to These Terms

We may modify these terms at any time. Please review them periodically for changes.

11. Contact Us

If you have any questions about these Terms of Service, get in touch:

Not My Memories
Email: hello@notmymemories.com
Address: 131 Continental Dr, Newark, DE 19713